All sections
Chapter 7 · Appeal and Alternate Dispute ResolutionSec. 31

Alternate Dispute Resolution

Statutory text

Board may, if it considers it appropriate, refer a complaint for mediation by mediators as the parties may mutually agree.

Read on MeitY (Ministry of Electronics & IT)
Plain-English commentary

"Initiate mediation" action on DSAR and Incident records.

mediationADR